I had a great customer service experience, server was unable to start due to hardware problems in their server and didn't expect them to reply promptly like in less than 30 mins reply. Having downtime with the server is pretty common, and I like how they update me transparently. For this, I am now a repeat customer and definitely gonna use their platform for my future coops.Thanks amyg, shelly, and dianam for helping.p.s talk to them nicely as they are humans too behind the other screen.
Thats the second time g-portal flags a…
0
1/5
Thats the second time g-portal flags a comment as fake. You guy keep flagging and ill keep reposting it every where in social and here. Stop lying to your customers. Your stuff is crap and no i dont need to talk to one of you, we already moved on and closed the account. I will also report this now to trust pilot because fake flagging isnt allowed.There is no need to fix it anymore seeing im not a customer of you guys anymore. So there is nothing to fix.
They are on point ,every problem it is…
0
5/5
They are on point ,every problem it is fixable.
About GPORTAL
An absolute premium provider for game servers is GPORTAL. The brand is from OCIRIS GmbH in Munich and has been around since 2003, leveraging its partnerships with DELL and Intel to offer custom hardware setups in the gaming space. Over time, GPORTAL has developed a state-of-the-art control panel, back-end systems and its own DDoS protection to ensure the highest possible security.
No matter where you play, GPORTAL offers strong coverage around the world with over 13 independently owned and maintained sites. A total of 100,000 servers are running, where more than 10 million gamers, in over 40 countries play every month.
Meanwhile, GPORTAL also has the privilege of hosting titles for DICE, Mojang, EA, Funcom and more. The large team of more than 50 employees specializes in private game servers.
With more than 17 years of experience and an incredible global coverage, GPORTAL is a top provider for game servers.