GPORTAL

GPortal private server take a long time for maintenance. They are hard to log onto. Have a hard time logging into private server with population of one...

They are thieves. After closing my server they continued charging me. After removing my payment method they still continued to charge my card. I contacted customer service multiple times and they still wouldn't stop charging me. They got over 12 months of charges on my card and I wasn't renting anything from them. I finally had to phone my bank and get a whole new credit card to stop them from stealing money from me. I have rented servers from many different companies, but this one was by far the worst.

Purchased the Dune Awakening premium edition to play the early access. Immediately with my friends, we decided that we gonna rent a private server for the game. Among three providers, we chose G-Portal as the best price available players' slots.It was a huge mistake. Since then, I have had nothing but headaches. Despite playing from total of 120+ hours, I am still mad. The game is beautiful with its pros and cons, but G-Portal makes its part terrible.From June 5, I was unable to play normally for 7 to 10 days in total. Three of them were in the early access period. The question is, why did I overpay for the early access feature?All I got is 7 days' compensation and an answer to all tickets: "we're working to resolve them as soon as possible, and blablabla".You can say, just swap the provider and request a refund. I can't transfer all the stuff that I gained throughout this 125-hour journey, and I'm stuck with G-Portal for now.So for all which are wanted to buy a private server from G-Portal for Dune, DON'T DO THAT. Overpay with another provider (little hint, starts with N), and I guarantee you will thank me later.P.S. G-Portal has flagged my previous review because they didn't think it was based on a genuine experience, and I missed the mail to verify it, so I'm re-posting this again. Strange, right? I'm using the same personal details here and on their website, and it's not a big issue to check whether I'm a real user or not. One more evidence of how bad their customer service.