Best customer support experience I've had in a long time
0
5/5
Have had no issues with Nitrado hosting our private Ark server, they've been very reliable. The one issue I did have was due to a mistake of my own so after speaking to the chat bot and a bit of a wait, I was eventually connected to Dennis S. who immediately worked on a resolution and to my great relief was able to get me back into my server right away. Super efficient, no nonsense and worth the money. Dennis you're a star, thank you!
I couldnt join by server for 8 hours and had an awsome helper
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5/5
I couldnt join by server for 8 hours and i had an awsome helper. Sergio Sandoval took the time and my fustration and helped me very well. Hes the best! Hope he will be the one to help again if i have another problem.
Help with what mattered
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5/5
Just wanted to thank Sergio Sandoval for his assistance with getting our server back up for us with no issues.I know a lot of players have issues with Ark Ascended servers being restricted to Nitrado only, but so far the service has been working fine and is good for what you pay. Thank you again.