3.5/5
4/5
The support ETAs kept changing quite a lot — at different points I was told 1–4 hours, then a few minutes, then several hours again. That part was frustrating and confusing.But once the ticket finally reached Gabriela Gómez, the experience completely changed. She was brilliant — clear, helpful, and had the issue fixed within about an hour. Really appreciate her help 🙂
5/5
Despite the long waiting times - which can be expected anyway and are not a point of criticism - When I got a hold of one of the agents, the guidance and resolution for my problem was clear and swift! Ailssa was wonderful in helping me out!
5/5
Gabriela Gómez Was absolutely amazing staff member who help me with issues on my server and location change and was able to answer any questions I had.
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