Nitrado


Nitrado Logo

Facts


Employees

100

Founding year

2001

Location


Visit Hoster

Reviews

    0

3.5/5

3178 Reviews
  • 5 stars
    62%
  • 4 stars
    5%
  • 3 stars
    2%
  • 2 stars
    3%
  • 1 star
    28%
Would like to start a class action law suit

    0

1/5

This is the worst customer support I’ve ever dealt with. Samuel couldn’t do anything and wouldn’t provide any information for who to contact to help me. He just said use the ticket system, which gives you limited options and then just sends you to discord. If you attempt to change your account to not auto-renew, you’ll get a nasty surprise when it doesn’t and then they will tell you that you won’t get your money back. If any others have experienced this, please reply so we can start a class action law suit. Now he disconnected the chat instead of finishing what he said he would do.

Franklin Singleton·2 days ago
Found on Trustpilot
Good customer service

    0

5/5

Nitrado itself didn’t work for me and I wasn’t able to use it, but Adrian helped me get a refund and was super quick to respond to the email I sent. Much appreciated!

Veronica Zak·8 days ago
Found on Trustpilot
Armin T

    0

5/5

Armin T. Was a great help. Figure out the problem that I was having and something else that I just didn’t know how to do myself. Got back to me right away too

Matthew Ceh·8 days ago
Found on Trustpilot

About Nitrado

Benefits

  • Own Hardware
  • Several Configs / Players per Server
  • DDoS Protection: SteelShield™
  • 24/7 Support
  • Prepaid System
  • RCON, FTP and web interface

Payment methods

  • Prepaid
  • PayPal
  • PaySafeCard
  • Sofort
  • Credit Card

Support

+4972195279079
  • Ticketing System
  • E-Mail
  • Forum
  • Discord
  • Wiki

Support times

  • Monday

    00:00:00 - 23:59:00

  • Tuesday

    00:00:00 - 23:59:00

  • Wednesday

    00:00:00 - 23:59:00

  • Thursday

    00:00:00 - 23:59:00

  • Friday

    00:00:00 - 23:59:00

  • Saturday

    00:00:00 - 23:59:00

  • Sunday

    00:00:00 - 23:59:00