Nitrado

worst customer support ever you'll wait for hours if not days for support on their subpar services highly recommend you do not use nitrado

Nitrado has the worst customer service out there. Their automatic payment didn't go through and we never got an email warning that our server hasn't been paid and is going to be deleted. Our server got deleted and all they can do is raise their hands up and all of our progress is long gone. The most useless server provider there is, if they can't do anything on a situation where their own website/processing isn't working correctly. Shit ton of money down the drain. On G-Portal we once had same situation and they were able to recover our server just the way it was. I can't wait for the day when the goat of server providers get back in the game, since shitrado is completely useless at their jobs.

So for anyone who genuinely wants to know. Nitrado not even in the top 50 server hosting services. Their support staff are a joke that will take up to a week to respond just to tell you that can't do anything. They act like they have extremely powerful hardware that they run their servers on. Yet every server they have in my country (United States) all have a ping of over 130ms consistently. And I test this be hopping on different server providers and i can easily get a ms ping of 40 or less across the country WITH OTHER providers.Nitrado's servers are poorly optimized and the network connections they tout as "extremely fast with the shortest connections" really is just a lie. And incase you want to change the location of your server you get to pay them for however many days into your service you are. If you pay for 30 days and decide 13 or 20 days in you want to change the location. They would rather force you to renew you entire service rather than moving your server like almost every other service allows. Basically they charge you to move your server even though it costs them nothing.I don't like "shitting" on a company without a good and provable reason. But I'm more than willing to let everyone who cares know for a fact. BUT NITRADO IS A TERRIBLE COMPANY. And I will NEVER recommend their services in any way. I hope this helps :) Take care everyone and be safe and knowledgeable out there!