Pingperfect

Pingperfect Customer Support was good and fast to get to and fix my sever Support i got was Alvin Singco they did a good job

The company opened two servers when we signed up for a trail, took payment immediatly instead of doing the trial, when asked to remove the active server so that we wouldnt be charged twice, they did not, then two days later they terminated the free trial server which had our world on it, took multiple back and forths before they promised to fix it and get our game back. Their way of fixing it, was to give us back the old IP address and not the world we had been playing. Two days of service and two days of issues, run away from this company.

Support doesn't work! It takes too long and we know that a server cannot stand still because it loses players! My server has been presenting various types of problems and they have never been able to resolve them definitively! Furthermore, they charged me twice for the same invoice and if I didn't see it, I don't even know what would happen, as no one contacted me before I verified the error. and now I've been unable to access the server since 5am and we don't know why?