5/5
MichaelY was very helpful and informative. They were very respectful and kind. We went through multiple troubleshooting solutions, all though we were unable to find a solution due to all the solutions we did try escalating the issue was the best solution. They did guide me on how to escalate the case through a ticket. Probably the most helpful customer support I had from any hosting sites. Also allowing me to bounce off ideas as well that can help solve the issue and spending a lot of time just researching with me. They were also very responsive and attentive to my concerns, overall went above and beyond to help me find a solution!