Shockbyte


Shockbyte Logo

Facts


Employees

50

Founding year

2013

Location


Visit Hoster

Reviews

    0

4/5

5002 Reviews
  • 5 stars
    81%
  • 4 stars
    5%
  • 3 stars
    1%
  • 2 stars
    1%
  • 1 star
    11%
Absolute garbage server

    0

1/5

Needing a Rust server host, I went with Shockbyte because they were recommended by Facepunch. Several of my players warned me (after I'd signed up for 3 months) that "no one ever heard of a happy Shockbyte customer." I'm here to say that that record remains unbroken. Absolute zero customer service; I had tickets in for DAYS. They "lured" me in with a lowball price to start, but as I run a modded 4500 size map, I had to immediately upgrade the RAM & CPU capacities. This isn't their fault but it would have been nice to know beforehand. Also, little things like "no decay", which had NEVER been an issue to install on previous servers, kept 'breaking' and I'd have to reinstall the command daily. The server went down continually around 10:30 am MST. I could set a clock by it. Eventually I told my players to stay off at that time. The final straw was that there was an outage of some sort on the first day of wipe, which yes, is a busy time - but I couldn't get into the server control panel to start the server FOR 3 HOURS. That's like a week in game time. I'm trying to build my population, and I know I lost at least 5 players over this issue. What really upset me was that I put in several urgent tickets - and didn't hear back from a human until THE NEXT DAY. I canceled service that day and went with Pine Hosting, who have been fantastic. I still had a month left with Shockbyte, but I didn't care. They were that bad. When I finally received a message from them, their answer was to apologize for the outage, blame the "extremely high number of tickets submitted" for their failure to respond in a timely manner, and offer me another week of garbage hosting. No, thank you. Unless you are a masochist and enjoy being ghosted, DO NOT USE THIS HOST. I'd be happy to discuss this with anyone who wants more details.

Danger Kitty·2 days ago
Found on Trustpilot
shockbyte needs to help you with…

    0

1/5

shockbyte needs to help you with getting mods on your sever and they dont even respond to your ticket this shit sucks dont use this

Dylan dick·7 days ago
Found on Trustpilot
Shockbyte or Scambyte .

    0

1/5

Shockbyte or Scambyte .The worst CS i had to talk in my life.So they don't bother to answer your tickets. The service is not working properly and when you want to request a refund they will not answer.

Zuki·8 days ago
Found on Trustpilot

About Shockbyte

Shockbyte is mainly booked for playing Minecraft and offers a high-quality Minecraft hosting service as a provider, which is well received by the community. Especially the low prices and the first-class support speak for themselves, so it's no wonder that users are very satisfied overall. Shockbyte specializes in combining quality with low prices. They have servers based in Asia, Europe, and North America, and also have a wide selection of plans, as well as unlimited bandwidth, covered network cuts, and low prices. Shockbyte is headquartered in Australia and has been offering its services since the year 2013. The team itself consists of dedicated gamers as well as developers who have been successfully working in the hosting industry for several years.

Benefits

  • Live Support
  • No Contracts
  • DDoS Protection

Payment methods

  • Credit Card
  • PayPal
  • Prepaid

Support

  • Ticketing System
  • Wiki
  • Live Chat

Support times

  • Monday

    00:00:00 - 23:59:59

  • Tuesday

    00:00:00 - 23:59:59

  • Wednesday

    00:00:00 - 23:59:59

  • Thursday

    00:00:00 - 23:59:59

  • Friday

    00:00:00 - 23:59:59

  • Saturday

    00:00:00 - 23:59:59

  • Sunday

    00:00:00 - 23:59:59