1/5
Servers are solid with a normally responsive staff. Unfortunately attempted to open a server for a console which they couldn’t support and after contacting them and learning this they supposedly canceled my server. This is all in writing. Found out several months later they continued to charge my card from previous server setups as they continued to have this server they were incapable of offering as open. Brought this to their attention and provided receipts of initial discussion. They were reviewing and no longer respond after multiple request for thought over the past month. Request pending for reimbursement of server that could not/was not used.