Survival Servers

Always prompt and helpful when anything goes wrong (which is rarely!). Keep up the good work.

They have been good to work with. I bought a year server from them for a game I only ended up playing with friends for 4 months. They allowed me to transfer to a new game and correctly adjusted the time based on the new game being played. They respond to support tickets fairly quickly as well. Occasional server issues, but nothing horrid. Can move the server location as well. Prices were a bit to high to continue, I wish they had offered some sort of rentention deal.

Rather disappointed in the service. Had the service unplayable for four times over the last billing period with response with tech support ticketing. The one time, the technician has stated that DivX on the backend caused the fault (outside the user control). This ticket took 14 hours to respond too. Billing: No emails and no notifications for invoices/payments. This is unethical, even where consumer laws may be more laxed. And OMG the amount of SPAM emails advertising to get servers for other games. I don't know how many games I can play at the same time, but I guess when you sell crappy service with your primary game is unplayable, I have more time on my hands to subscribe for them to host other unplayable servers.