ZAP-Hosting


ZAP-Hosting Logo

Facts


Employees

17

Founding year

2010

Location


Visit Hoster

Reviews

    0

4/5

2689 Reviews
  • 5 stars
    72%
  • 4 stars
    5%
  • 3 stars
    1%
  • 2 stars
    1%
  • 1 star
    20%
Massive predatory scamming site…

    0

1/5

They will offer you servers that start up "automatically" but the servers actually take up to 24 hours to start. They won't honor any refunds if you have server issues even in the first hour... They also make you PAY just to receive customer service. You literally must pay money if you want customer service. STAY AWAY FROM THIS SITE

garrett smith·3 days ago
Found on Trustpilot
Unreliable Servers, Unresponsive Support – Zap Hosting Fails on All Fronts

    0

1/5

Zap Hosting's promise of high uptime is a blatant lie. I've endured multiple severe outages, including: February 19-20: The entire plesk09 pool offline for 12+ hours, crippling hosted websites. Shockingly, this wasn't even acknowledged on their status page. February 9: Another substantial outage lasting over 15 hours.These outages caused direct financial losses for me. I wasted hours migrating to a backup server just to keep my business afloat.Worse yet, Zap Hosting's support team, especially Dimitri H., seems utterly indifferent to customer concerns. My detailed outage reports were dismissed, highlighting a profound lack of accountability. Their responses were curt and dismissive, with zero understanding of the negative impact this downtime had.To add insult to injury, their listed phone number (+49 251 14981180) is a sham. It's not available, not even ringing, demonstrating their complete disregard for direct customer contact.Zap Hosting breached their contractual uptime guarantee, offered no compensation, and provided no assurance that these issues won't occur again. For businesses that require reliable web hosting, look elsewhere. Zap Hosting's combination of unreliable infrastructure and abysmal customer service makes them a disastrous choice.Update: After a 12+ hour server outage that cost me time and money, their 'resolution' was a simple apology and 24 hours of extra runtime on my webspace.

Mark Gemesi·4 days ago
Found on Trustpilot
Whoever is giving this a 5 star review…

    0

1/5

Whoever is giving this a 5 star review works for the company. NO WAY is this good service. Our PalWorld server is CONSTANTLY crashing, even after upgrading my ram and doubling the price of what I initially paid. $98 just out the door for 6 months of service. It's INSANE how much of a rip off they are.

Diana B·6 days ago
Found on Trustpilot

About ZAP-Hosting

The zap-hosting.com brand has been on the market for more than ten years and offers game servers, Linux VPS, dedicated root servers, TeamSpeak 3 servers and much more. At the same time, the live support is available almost continuously every day to quickly help with any problems.

With passion and experience, the hosting provider has a very good network infrastructure, highly available server performance and DDoS protection as well. All the servers offered can be used either as contract or also prepaid servers.

The programmers at ZAP Hosting also make sure that the innovations on the market are quickly available and incorporated into the ZAP 2.0 web interface.

If you are looking for a game server provider that has been on the market for years and also has good support, ZAP-Hosting is the right choice for you.

Benefits

  • Test Server for free
  • Own Hardware
  • 100% Green Electricity
  • Live Support
  • No Contracts
  • Discount for Advance Payments
  • Own Web Interface
  • DDoS Protection

Payment methods

  • Credit Card
  • Sofort
  • PaySafeCard
  • PayPal
  • Prepaid

Support

  • Ticketing System
  • E-Mail
  • Wiki
  • Live Chat

Support times