I paid for the service set up my setting and then could not find my server. 6 hours later I was finally able to get on. that lasted for a day and a half. me and my friends got kicked offline and now cannot find the server again. I have received no help from the server help channel and have spent more time trying to play than actually being able to play. if this isn't solved soon, I will be canceling and finding a different dedicated server to pay for.
Absolutely excellent customer service. I was able to refund two separate server rentals and they didn't make it difficult whatsoever. They just provided service. A rare and nice exception to other providers that usually give mediocre service.
My XRealm Dune Awakened server has the best ping and stability out of its two other competitors. They have competitive pricing, which lands in the center of the three. The lowest and highest priced servers cannot match XRealm's connection speed and stability.Ultimately, for their price to be right in the middle, and with their server's performance levels, I think XRealm priced their servers right on spot.Note: I had a few questions to ask the staff, and they answered them in less than an hour.